SCORE Mid-Shore Mentors

SCORE Mid-Shore is a volunteer team of experienced mentors dedicated to providing insights and knowledge to small business owners and those wishing to start a business.

SCORE Mid-Shore is a volunteer team of experienced mentors dedicated to providing insights and knowledge to small business owners and those wishing to start a business. Our mentors represent a multitude of industries and business expertise. They have all enjoyed success in their careers and are committed to giving you the support, encouragement, and tools needed to build and sustain your business.


Ted Alford has 30 years of experience as a financial analyst, advising companies on methods to track and manage business operating expenses. As a Senior Financial Analyst for Booze Allen Hamilton, he helped clients determine both the financial and non-financial benefits of making business capital investments including the associated costs. Ted’s strengths in financial analysis help businesses identify and estimate both startup and ongoing operating costs. He has developed estimating models for forecasting business income and expenses, and assisted clients with cost accounting to improve the efficiency of business operations. Ted graduated from Vanderbilt University with a Bachelor of Engineering/Civil Engineering. Ted can be reached at:


Ken has served a number of management roles in sales, marketing and business development for the past 35 years. Prior to consulting with a number of small engineering firms he was the Director of Operations for L-3 Unmanned Systems. His responsibilities included all aspects of business development as well as running flight services and production. In addition to supporting U.S. troops overseas, Ken has also provided products and services to most of the Federal government. Ken has a BS degree in Industrial Arts; he has completed numerous certifications in teaching, sales, program management, safety and federal contracting. Contact Ken Call directly at:


Ellen B. ClarkELLEN B. CLARK

Ellen B. Clark is a marketing professional with specialized administrative, writing, editing and communications skills. She is the marketing administrator for National Restorations, a Richmond, Virginia based company that manages a network of wood restoration and repair experts specializing in furniture and cabinets. Concurrently, she volunteers as Mid-Shore’s administrative lead, responsible for chapter administrative functions. Ellen is also a client mentor. In her career Ms. Clark has done social media marketing, inbound and outbound marketing projects, sales and marketing research, consulting, project management, writing and editing. Ellen can be reached at


John C. FrankeJOHN C. FRANKE

John C. Franke is the Chairman of SCORE Mid-Shore. He assumed this position in mid-2013 when he retired from 37 years of senior corporate management; his last position was Managing Vice President for IBM Global Business Services in Washington, D.C. Mr. Franke’s executive career has been extensively broad-based, focused on domestic, international, public and private sector marketplaces. His nationally recognized capabilities and expertise encompass the key consulting arenas of: overall management; technology and market characterization; budget and financial management; strategic and market planning; program-project development and management; policy, regulatory and legislative analyses; human capital management; organizational realignment; performance planning; communications strategy; and continuous process improvement. John Franke can be contacted at


O. Edwin (Ed) French is retired President and CEO of publicly-traded MedCath Corporation from Charlotte, NC. His career experience includes senior executive in national organizations whether public, private, not-for-profit, foundation or investor-owned. Mr. French managed companies from start-up to multi-billion-dollar. His strengths include operations, business development and marketing. He was President and COO of a company that merged to create the nation’s largest oncology management company; plus, Mr. French was involved in three other major merger and acquisition transactions in health care in Denver, Charlotte, and Dallas. He has regularly lectured in the MBA program at the University of Colorado, and was the John Buessler Distinguished Lecturer in the Texas Tech University MBA/MD/PhD program. Mr. French has authored two books and presented at conferences including the CXO Leadership Conference, Las Vegas. He has consulted nationally and internationally with clients in London, Dubai, Hong Kong and Australia. Contact Ed French at


Michael D. Healy is a USMA West Point, plus Trinity College Dublin, Ireland graduate. He is the owner of Celtic RnR Tours, a veteran-owned small business based on Maryland’s Eastern Shore. The company offers group tours of Ireland and Scotland. Mike is a Tourism Ireland Certified Specialist. He is also the author and photographer for several eBooks including: Irish Genealogy Tips, Techniques and Tales; Ireland Mosaic: A Photo Journey; and, Pubs of Ireland. Prior to founding Celtic RnR, Mike worked for 30 years in various technical, financial and management jobs specializing in IT service delivery, project management and new business development. He has worked in both the federal government and private sectors. Mike’s business skills include proposal development, service delivery, quantitative analysis, process modeling, business plans, operations, social media marketing, YouTube, email marketing campaigns, community outreach, networking and hospitality customer service. Mike can be reached at:


Amber Rose is a program manager and coordinator at Benedictine Programs and Services (non-profit) located in Ridgely, Maryland. She supervises and builds effective teams to provide quality support to adults with developmental disabilities. Through her employment and volunteer opportunities, Amber has years of experience in the areas of program and project management, instructional design for training programs, customer relations, policy and procedure development, budget analysis and talent development. Her strengths include aligning abstract ideas with concrete workable solutions that help individuals reach their business objectives and goals. Amber can be reached at: